Privacy Policy - TripSynco

Privacy Policy

Effective Date: August 2, 2026
Last Updated: September 5, 2026

Welcome to TripSynco. This Privacy Policy explains how Darshan Dhaduk ("we", "us", or "our") collects, uses, stores, and protects your personal information when you use our mobile application.

By downloading, installing, or using TripSynco, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our app.

1. About TripSynco

TripSynco is a free trip and expense management application that helps you:

  • Create and organize trips with family, friends, or colleagues
  • Track shared expenses and split bills fairly
  • Manage trip budgets and monitor spending
  • View detailed reports and spending insights
  • Invite members to join trips via shareable links
  • Manage your profile and account settings

2. Information We Collect

a) Account Information (Required)

When you register or login to TripSynco, we collect:

  • Full Name: To personalize your account and display in trips
  • Email Address: For authentication and account recovery
  • Password: Managed securely by Firebase Authentication. We do not store or have access to your password.
  • Profile Photo (Optional): To display in your profile and trips

b) Trip and Expense Data

When you use the app features, we store:

  • Trip Details: Trip name, dates, currency, budget, cover photo
  • Expense Records: Title, amount, category, notes, payer information, split details
  • Receipt Photos: Images of receipts you upload
  • Member Information: Names and photos of members you add to trips
  • Feedback: Any feedback or suggestions you submit through the app

c) Automatically Collected Information

  • Device Information: Device model, operating system version, unique device identifiers
  • Advertising Identifier (GAID): Google Advertising ID for serving relevant advertisements via Google AdMob (subject to your consent choices)
  • App Usage: Features used, session duration, crash reports
  • Language Preference: Your selected app language
  • Network Information: Connection status for data sync

3. Permissions Used by the App

TripSynco requests only the minimum permissions needed to function:

🌐 Internet (Required)

To sync your trip data, upload images, authenticate your account, load advertisements, and communicate with our cloud servers.

📶 Network State (Required)

To detect internet connectivity and show appropriate messages when you are offline.

We do NOT request access to your contacts, location, SMS, calls, microphone, or any other sensitive permissions.

4. How We Use Your Information

  • To create and manage your TripSynco account
  • To authenticate your login and secure your data
  • To sync your trips and expenses across devices
  • To enable sharing of trips with family and friends via invite links
  • To calculate expense splits and balances accurately
  • To generate detailed reports and spending insights
  • To store and display your uploaded images
  • To display relevant advertisements via Google AdMob to support the free version of the app
  • To improve app performance and user experience
  • To troubleshoot bugs and technical issues
  • To respond to your feedback and support requests

5. Data Storage and Security

  • Database Storage: All trip and expense data is stored on secure Cloudflare D1 cloud servers
  • Image Storage: Photos are stored on encrypted Cloudflare R2 storage buckets
  • Authentication: User credentials are managed by Google Firebase Authentication with secure token-based access
  • Data Transmission: All data transfers between the app and servers use HTTPS/TLS encryption
  • Password Protection: Passwords are securely managed by Firebase Authentication and are never accessible to us.
  • Backup Policy: allowBackup is disabled in the app to prevent unauthorized data extraction

While we implement strong security measures, no method of transmission over the internet or electronic storage is 100% secure. We continuously work to protect your information.

6. Data Sharing and Disclosure

We DO NOT sell, rent, or trade your personal information to any third parties. Your data is shared only in these specific situations:

  • With Trip Members: Your name, photo, and expense details are visible to other members in trips you join or create
  • Via Invite Links: When you share a trip invite link, anyone with the link can join the trip and view its contents after logging in
  • Service Providers: Trusted third-party services (Firebase, Cloudflare, Google AdMob) that help us operate the app securely
  • Advertising Partners: Google AdMob may receive your device's Advertising ID (GAID) and non-personal usage data to serve relevant ads, subject to your consent preferences. No personally identifiable information (name, email, photos) is shared with advertisers.
  • Legal Requirements: When required by law, court order, or government request
  • Safety and Protection: To protect the rights, property, or safety of TripSynco, our users, or the public

7. Third-Party Services

TripSynco uses the following trusted third-party services:

Each of these services has their own privacy policies. We recommend reviewing them.

8. Data Safety

We are committed to full transparency about how we handle your data:

🔒 Data Encryption

✅ In Transit: All data is encrypted using HTTPS/TLS protocols during transmission between the app and our servers.

✅ At Rest: Your data is stored using secure cloud infrastructure provided by our service providers.

📊 Data We Collect

Personal Information: Name, email address, profile photo (optional)

App Activity: Trips created, expenses added, language preferences

Photos and Files: Receipt images, trip covers, member photos (uploaded by you)

App Performance: Crash logs and diagnostics (for bug fixing)

Device Identifiers: Firebase User ID (for authentication), Google Advertising ID (for ad serving, based on your consent)

🚫 What We NEVER Do

❌ We NEVER sell your personal data to anyone

❌ We NEVER share your personal information (name, email, photos) with advertisers

❌ We NEVER create user profiles for marketing purposes

❌ We NEVER access your contacts, location, SMS, calls, or microphone

❌ We NEVER use your camera without your explicit action

❌ We NEVER run background processes to collect data

📋 Data Safety Summary

Practice Status
Data encrypted in transit (HTTPS/TLS) ✅ Yes
Data encrypted at rest ✅ Yes
Users can request data deletion ✅ Yes
In-app account deletion option ✅ Yes
Data sold to third parties ❌ Never
Personal data shared with advertisers ❌ Never
Advertising ID used for ad serving ⚠️ Yes (via Google AdMob, with consent)
Data used for behavioral tracking ❌ Never
Location data collected ❌ Never
Contacts or SMS accessed ❌ Never

9. Your Rights and Choices

  • Access Your Data: View all your data anytime within the app
  • Update Information: Edit your profile name and photo from Settings → Edit
  • Delete Account: Permanently delete your account from Settings → Delete Account
  • Logout: Securely logout from Settings → Logout
  • Export Data: Request a copy of your personal data via email
  • Change Language: Switch app language from Settings → App Languages
  • Manage Permissions: Control app permissions from your device settings

🎯 Advertising Preferences

For EEA/UK Users: You can review or change your ad consent choices at any time through the in-app privacy options provided by our Google UMP consent form.

All Users: You can reset your Advertising ID or opt out of personalized ads from your device Settings → Google → Ads.

Withdraw Consent: To withdraw your consent for personalized advertising, you can either reset your Advertising ID or contact us at tripsynco1617@gmail.com.

10. Account Registration and Login

To use TripSynco, you must create an account:

Registration:

  • Provide your name, email address, and create a password
  • Optionally upload a profile photo
  • Your account is created securely via Firebase Authentication

Login:

  • Use your registered email and password to access the app
  • Sessions are secured with encrypted authentication tokens
  • Keep your password confidential — you are responsible for all activities under your account

11. Logout

You can securely logout from TripSynco at any time:

Step 1: Open the TripSynco app

Step 2: Go to Settings tab

Step 3: Tap the Logout button at the bottom

Logging out will:

  • End your current session securely
  • Clear local session data from your device
  • Keep your account and data safe on our servers
  • Allow you to login again anytime with your credentials

12. Account Deletion

You have the right to permanently delete your TripSynco account and all associated data at any time.

How to Delete Your Account (In-App):

Step 1: Open the TripSynco app

Step 2: Go to Settings tab

Step 3: Tap on Delete Account option

Step 4: Confirm deletion when prompted

Alternative Method (Via Email):

If you are unable to delete your account through the app, you can email us:

Email: tripsynco1617@gmail.com

Subject: Account Deletion Request - TripSynco

Include: Your registered email address

What Gets Deleted:

  • Your account and all profile information (name, email, photo)
  • All trips you created
  • All expenses and receipt photos you added
  • Your uploaded images (profile, covers, receipts)
  • Your login credentials from Firebase Authentication
  • All associated database records

Important Notes:

  • Processing Time: Account deletion is processed within 30 days
  • Permanent: Deletion is irreversible — you cannot recover your data
  • Shared Trips: Trips created by others that you were a member of will remain, but your personal data within those trips will be removed or anonymized
  • New Account: You may create a new account after deletion, but previous data will not be restored

13. Data Retention

  • Active Accounts: Data is retained as long as your account is active to provide services
  • Inactive Accounts: Accounts inactive for over 2 years may be deleted after notification
  • Deleted Accounts: All data is permanently removed within 30 days of deletion request
  • Legal Requirements: Some data may be retained if required by applicable laws

14. Children's Privacy

TripSynco is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If we discover that we have collected data from a child under 13, we will immediately delete it. If you are a parent or guardian and believe your child has provided personal information, please contact us at tripsynco1617@gmail.com.

15. International Data Transfer

Your data may be transferred to and processed in countries outside your country of residence. Our servers are hosted on Cloudflare's global network. By using TripSynco, you consent to such international data transfers in accordance with this Privacy Policy.

16. Advertisements

TripSynco is a free application supported by advertisements. We use Google AdMob to display ads within the app.

Types of Ads Displayed:

  • Banner Ads: Small rectangular ads displayed at the bottom of certain screens
  • Interstitial Ads: Full-screen ads shown at natural transition points (e.g., between screens)
  • App Open Ads: Ads displayed when you launch or return to the app

What Data AdMob Collects:

  • Google Advertising ID (GAID): A unique, resettable identifier for advertising purposes
  • Device Information: Device type, operating system, screen size
  • App Interaction Data: Which ads were shown, clicked, or dismissed
  • IP Address: Used for approximate geographic location to serve region-relevant ads

What We DO NOT Share with AdMob:

  • ❌ Your name, email address, or password
  • ❌ Your trip details, expenses, or financial data
  • ❌ Your uploaded photos or receipt images
  • ❌ Your contacts or personal messages

User Consent for Advertising (GDPR/EEA/UK):

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we use the Google User Messaging Platform (UMP) to obtain your explicit consent before serving personalized advertisements.

When you first open the app, a consent form will be displayed allowing you to:

  • ✅ Accept personalized advertising
  • ✅ Choose only non-personalized (contextual) advertising
  • ✅ Manage your ad preferences in detail

Your consent choice is stored on your device and can be changed at any time.

For Users Outside EEA/UK:

If you are located outside the EEA/UK, personalized ads may be shown by default based on Google AdMob's policies. You can still control ad personalization through your device settings.

How to Opt Out of Personalized Ads:

Android Devices: Settings → Google → Ads → Delete advertising ID / Opt out of Ads Personalization

Reset Advertising ID: Settings → Google → Ads → Reset advertising ID

More Info: AdMob Privacy & Data Practices

For more information about how Google uses data in ads, please visit:
https://policies.google.com/technologies/ads

17. Deep Links and Invite System

TripSynco supports deep links for trip invitations:

  • Invite links use the format: Trip invitation links generated by TripSynco.
  • Only invited trip data is accessible via these links
  • Users must be authenticated (logged in) to join a trip via invite link
  • You control who receives your trip invite links

18. Cookies and Tracking

TripSynco is a mobile application and does NOT use web cookies or tracking pixels.

However, our advertising partner Google AdMob may use:

  • Google Advertising ID (GAID): A device-level identifier used solely for serving relevant ads. You can reset or delete this ID from your device settings at any time.
  • Ad Event Data: Information about which ads were displayed or interacted with, used to improve ad relevance.

No behavioral tracking or cross-app profiling is performed by TripSynco itself.

19. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes:

  • The "Last Updated" date at the top will be revised
  • Significant changes will be communicated through the app
  • Continued use of the app after updates means you accept the new policy

20. Consent

General Consent:

By downloading, installing, and using the TripSynco application, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and processing of your data as described herein for the purposes of:

  • Providing core app functionality (account, trips, expenses)
  • Storing and processing your data on secure cloud servers
  • Sharing your trip data with members you invite
  • Using essential third-party services (Firebase, Cloudflare) required for app operation

Consent for Advertising (Separate & Explicit):

Important: Your consent for personalized advertising is handled separately from general app usage consent.

For EEA/UK/Swiss Users: You will be presented with a dedicated consent form (powered by Google UMP) when you first launch the app. Personalized ads will only be shown if you provide explicit consent. You can withdraw this consent at any time.

Your Right to Withdraw Consent:

You have the right to withdraw your consent at any time by:

  • Deleting your account from the app (Settings → Delete Account)
  • Uninstalling the app from your device
  • Resetting or deleting your Advertising ID (for ad-related consent)
  • Contacting us at tripsynco1617@gmail.com

21. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, your data, or the app, please contact us:

📧 Email: tripsynco1617@gmail.com

📱 App Name: TripSynco

👨‍💻 Developer: Darshan Dhaduk

💬 In-App Support: Settings → Feedback

⏱️ Response Time: We respond to all inquiries within 48-72 hours

© 2026 TripSynco. All rights reserved.

Made with ❤️ by Darshan Dhaduk

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